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FAQ

All your questions about the Rift Gate platform and the server launch answered.

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This event is exclusively for players on the ME, EUNE and EUW servers and from the following countries: KSA, Egypt, UAE, Morocco, Algeria, Tunisia, Iraq, Oman, Kuwait, Bahrain, Qatar, Yemen, Libya, Jordan, Lebanon, Palestine, Pakistan, and Iran. Anyone who meets these two conditions can participate and head into ARAM to start collecting points.

Transfers are available to accounts on the following servers: EUN1, EUW1, JP1, LA1, LA2, NA1, OC1, PH2, RU, SG2, TH2, and TR1.

However, accounts associated with servers in Korea, Taiwan, Vietnam, and Brazil cannot be transferred. If you live in one of these regions and would like to join the ME server, please consider creating a new ME account instead.

Please ensure that you are not using VPN while using the website, as that would block your access to the challenge. Turn it off, clear your cache and try to log in again. If the issue persists, please contact Player Support so we can further investigate the cause.

The following countries can expect significant ping improvements by transferring to the Middle East server: UAE, Qatar, Bahrain, Saudi Arabia, Oman, Kuwait, Jordan, Lebanon, Egypt and Iraq. If you are from these countries and/or receive an in-client popup when logging into League of Legends, you will likely experience improved latency by switching over to the ME server.

In order to start earning points, you must first choose a faction to represent. After that, you will automatically earn 3 points for every victory you achieve in ARAM, and 1 point in the event of a defeat. Surrenders do not count, so you have to work for it! Another way to collect points is by correctly answering daily questions that will appear when you visit the event's page on Rift Gate.

Rift Gate was created as an interactive platform to provide an immersive experience to our players. As such, the loading speed of the website depends on your connection and network speed. You will need to be connected to at least fast 3G to have an adequate experience.

Players based in the North African region may experience better ping and overall gaming experience on EU servers. However, if you are interested in exploring the exclusive events and rewards available on the ME server, you are welcome to create a new account there.

Please contact Player Support to check for any existing issues. Once the matter is investigated, our team will handle it and review the results. Also, note that points from custom matches will not be counted.

Yes. Both the client and the game as a whole will support the Arabic language on ALL servers.

A timed question will appear daily when you visit the event's page on Rift Gate. You'll need to think quickly and choose the correct answer from the available options. These questions will contain fun trivia about Arcane and test your knowledge of the League of Legends lore!

Yes, you can now set your Riot ID in Arabic.

The daily questions are timed, and you have only one chance to answer each. Be ready and pay full attention. Also, make sure to visit the event's page daily so you don't miss any questions and can collect all possible points!

Please contact Riot Games Support at https://support-leagueoflegends.riotgames.com/hc/en-us and submit an Account Management request to get assistance with changing your account's country.

It is recommended to claim your rewards during the event or immediately after it ends. The codes have expiration dates, so please ensure that you redeem them on time.

Please ensure you are entering your code exactly as provided, as they are case-sensitive. Also, please note that the codes issued are for use in the MENA region only. If the issue persists, please get in touch with Player Support to verify the validity of your code.

In order to claim rewards for unlocked milestones, you need to be an active participant in the challenge. Simply signing up won't qualify you for the rewards, you would be required to play the minimum requirement of 2 games per day and contribute to your faction's progress to be able to claim them.

Qualified accounts can transfer to the ME server for 1 Blue Essence from the moment the server opens until September 3, 2024, at 2 AM GMT. After that, the price will return to the usual 2600 RP for a one-way transfer.

As previously announced, the Middle East server will be ready for launch on June 25, 2024. Transfers will then become available to players on June 26, 2024 at around 4:30 AM GMT.

An active player is one who completes an average of 2 matches per day. This doesn't mean you must play exactly 2 matches every day; rather, you should maintain a cumulative total of matches that is equal to or exceeds 2 matches per day multiplied by the number of days that have passed. For example, after 5 days, an active player should have played at least 10 matches in total.

No worries! You can still unlock rewards even if you join after the event has started. Just keep playing, and rewards will unlock as soon as you reach the required number of matches for a specific milestone. For example, if your faction unlocked a milestone on Day 5, you would need to play 10 matches to receive its reward.

Transfers out of ME are scheduled to become available around September 3, 2024, at 2 AM GMT to allow the new community time to stabilize. However, this date/time may change depending on the server status.

Yes, if the transfer option isn't suitable, you can create a new account on the ME server.

The winning region is the one that has the highest number of points at the end of the event (30 November), regardless of who finishes all the milestones first. The players in the winning faction will alone be able to claim the Random Epic Skin reward.

The majority of your account's content does transfer over (collection, currencies, friend list, Mission/Event Pass progress, and more). However, there are a few things that don't (honor level and Clash regalia, to name a few). The best way to be sure is to check our Account Transfer FAQ, but here are a few of the more notable things that WILL TRANSFER to the ME server with you:

League of Legends

  • Rank and LP (Capped at Master, no need to redo placements)
  • Full apex tier decay bank (maxed out regardless of banked decay games before transfer)

Teamfight Tactics

  • Rank and LP (Capped at Master)

The transfer process is quite simple. All you have to do is:

  1. Log into the League of Legends Client with the account you want to transfer.
  2. Go to the Store
  3. Select Account
  4. Find Transfer to Middle East in the presented options (it should be the only one that costs just 1 Blue Essence)
  5. Follow the resulting prompts until the transfer is complete.

Players who transfer to the ME server or create a new account there will receive the following rewards as part of the Welcome Mission:

  • Ao Shin Little Legend (TFT)
  • Random Epic Skin (LoL)
  • 1 Exclusive Summoner Icon
  • 2 Exclusive Emote

Additionally, all champions will be unlocked and free to play until 2 September. You'll also be offered 3 legendary skins instead of 1 in your first "Your Shop" on the server.

Please submit a ticket to Riot Games Support at https://support-leagueoflegends.riotgames.com/hc/en-us for assistance with the issue you're facing.

During a server's early launch, it's normal for queues to take longer than usual as people transfer their accounts and settle into the new server.

The Enrollment feature allows you to subscribe to the Rift Gate newsletter, which is your main source for the latest news and updates about the ME server. Subscribing also grants you access to other exciting perks; such as exclusive giveaways and rewards, and early notifications about upcoming events.

Accounts logged in from the eligible countries listed on the Enrollment page can subscribe to the Rift Gate newsletter. Use of VPN will be detected, so please disable it before enrolling.

Once you're enrolled, you will automatically enter the giveaway pool for limited-edition keyboards and exclusive content.

The Rift Gate newsletter is the dedicated source for server news and updates. Alternatively, you can always check the News section on this platform or follow our official social media channels.

Enrollment is open to players in countries in the Middle East who would be eligible to receiving the rewards and benefits that are available only on the ME1 server.

Visit the Enrollment page while logged in, and there you will find the option to unsubscribe.

We are planning a series of offline and online events across the region to celebrate the server launch. These events will include tournaments, conventions, meet & greets, and many other exciting activities. Keep an eye out for more information, as some of these events will require tickets and have limited availability.

You can visit the Events page to view all upcoming events and their details. If an event requires registration, it will only be open to accounts logged in from the specific country where the event is taking place. Some events may redirect you to external websites, such as tournament planners, where you will need to follow additional instructions for registration.

Your ticket will be delivered to you via the email connected to your Riot account. You will find a link included to download it.

The exact location will be provided through email, one day before the event.

Yes, all tickets are free.

Events are open for players in the countries indicated in the calendar drop down menu. If you are in one of the indicated countries and are unable to see the registration button, please ensure that your VPN is off or that your account is not registered under a different country.

Visit the Events page while logged in, and there you will find the option to cancel your registration.

No, online events are open for all. Anybody can participate without the need for tickets or registration.

Yes, there is a set of rules you'll need to abide by when attending on ground events. You will find these explained on your ticket, so please read them carefully.

Tickets are only accessible by the ticket holder, which means that the account you used to register for the event should be the one used to view the ticket as well. You can try opening the link in incognito and logging in to the appropriate Riot account to view the ticket.

Secret features or objects hidden throughout the interactive map.

To locate the easter eggs, you will need to carefully search for and interact with specific segments of the map. As you go, you'll see a counter on your screen that shows how many you've found so far. Please ensure that you are logged in while searching for the easter eggs in order to link your progress to your account.

You can pull up the navigation instructions you'll need to follow by clicking on the question mark icon located next to the mini map.

By thoroughly exploring the map and paying attention to changes in your cursor indicating clickable points of interest.